Jili44 Terms & Conditions – A Complete Guide to Platform Usage for Malaysian Members

Introduction to jili44 Terms & Conditions

Welcome to jili44, Malaysia's trusted online entertainment platform. By accessing, registering for, or using any part of the jili44 platform — whether via the website, mobile app, or any other device — you hereby agree to be bound by all the terms and conditions set out in this document.

Jili44 owns and operates this platform. The terms "jili44", "we", "our platform" and "the company" as used in this document refer to the operating entity of jili44, registered under a valid online gambling licence. The terms "you", "member", "user" and "player" refer to any individual accessing or using the jili44 platform.

These terms and conditions should be read together with jili44's Privacy Policy and Responsible Gaming Policy, all of which collectively form the complete agreement between you and jili44. If you do not agree with any part of these terms, please discontinue use of the jili44 platform immediately.

Membership Eligibility and Age Requirement

To register and use the jili44 platform, you must fully meet all of the following eligibility requirements:

• You must be at least 18 years old at the time of registration. jili44 strictly prohibits any individual under the age of 18 from registering, using, or accessing any part of the platform.
• You must register using accurate and truthful personal information. Registering under a false name, using another person's identification details, or providing misleading information is strictly prohibited and may result in immediate account closure.
• You are only permitted to hold one account only at jili44. Holding multiple accounts under a single individual — whether using different names, email addresses, phone numbers, or devices — is a serious breach of these terms.
• You are not on any list of individuals banned from gambling by any authority or through a self-exclusion programme.
• Use of the jili44 platform is entirely voluntary, and you are solely responsible for ensuring that online gambling is legal in your jurisdiction of residence.

Account Registration & Security

Each jili44 account is strictly personal and exclusive to the member who registered it. The following account guidelines apply to all members:

• You are solely responsible for maintaining the confidentiality of your jili44 account username and password. jili44 will not be held liable for any losses resulting from the disclosure of your login credentials to a third party.
• Contact the jili44 support team immediately via live chat, email, or WhatsApp if you suspect your account has been compromised or accessed by an unauthorised party.
• You may not transfer, sell, lend, or gift your jili44 account to any other party. Each account is strictly for the use of the registered owner only.
• Jili44 reserves the right to close or suspend any account suspected of involvement in fraudulent activity, money laundering, system manipulation, or any other unlawful activity, without prior notice.
• The use of automation software, bots, scripts, or any technological tools to access or manipulate the jili44 platform without authorisation is strictly prohibited.

As part of the KYC process, jili44 may require a copy of your Malaysian identity card (MyKad), bank statement, or other relevant documents to verify your identity and payment details. This is an industry-standard process designed to protect the security of all jili44 members.

Deposits, Withdrawals & Payment Methods

Jili44 supports a wide range of local Malaysian payment methods to make your deposit and withdrawal transactions as convenient as possible:

Related withdrawal, the following conditions apply:

• The minimum withdrawal is RM30 per transaction. There is no maximum single withdrawal limit for regular members, while higher limits are available for VIP members.
• Withdrawals are processed within 1–4 hours for regular members and under 1 hour for VIP Gold members and above.
• All withdrawals must be made to the same payment method used for the deposit, except in specific cases approved by the jili44 team.
• Jili44 reserves the right to request KYC verification before processing your first withdrawal or any withdrawal exceeding a specified amount. This is a standard security measure in place to protect all members.
• Bonus funds that have not met the rollover requirement cannot be withdrawn until the requirement has been fully satisfied.

Bonuses, Promotions & Rollover Terms

All jili44 bonuses and promotions — including the RM1,888 Welcome Bonus Package and other ongoing promotions — are subject to the specific terms stated alongside each offer. The general guidelines are as follows:

• Every bonus comes with a rollover requirements (also known as wagering requirements) that must be met before any winnings derived from a bonus can be withdrawn. The rollover requirements for each promotion will be clearly stated on the relevant promotions page.
• The rollover requirement for the jili44 Welcome Bonus is 5× the bonus amount received — among the lowest in the Malaysian industry.
• Bonuses may not be transferred between accounts. Each bonus is for the exclusive use of the account it was credited to.
• Jili44 reserves the right to void any bonuses and associated winnings if there is evidence of abuse, fraud, or exploitation of the promotions system. This includes the use of multiple accounts, opposing bets (hedging) to minimise rollover risk, and similar activities.
• Jili44 bonus offers are limited to one claim per member, per phone number, per IP address, and per device unless otherwise stated in the relevant promotional terms.
• Some games may contribute partially or not at all toward meeting the rollover requirement — this information is available in the specific promotional terms for each offer on the jili44 platform.

Game Rules & Betting Integrity

Jili44 offers a wide range of game categories — lottery, Live Casino, Sports Betting, E-Sports, poker, and roulette. The following general rules apply across all categories:

• Lottery and 4D: Ticket purchases are final. Purchased tickets cannot be cancelled or refunded. Lottery results are determined by a certified system and cannot be disputed except in cases of clearly demonstrated technical error.
• Sports Betting (including Malaysian Super League football, EPL, badminton, and more): Confirmed bets are final and cannot be amended. Bets placed on matches that are cancelled or not settled within 24 hours of the original scheduled time will be fully refunded to the member's account.
• Esports (MPL Malaysia, VALORANT, Dota 2, CS2, and others): Cancellation policy applies if a match is cancelled or postponed by more than 24 hours. Live in-game bets already placed while a match is in progress are not eligible for cancellation.
• Live Casino & Roulette: Game results issued by live dealers or a certified RNG system are final. jili44 maintains full video recordings of all Live Casino sessions for audit and dispute resolution purposes.
• Poker: Specific rules for each poker format (Texas Hold'em, Omaha, and others) are available in the Poker section of the jili44 platform. Collusion between players, the use of unauthorised real-time data analysis software, and any form of cheating are strictly prohibited and may result in permanent account closure.

Jili44 uses a Random Number Generator (RNG) system that has been certified by independent international testing bodies for all games involving elements of chance. This ensures that every game outcome is genuinely random and free from any manipulation.

Member Responsibilities & Obligations

As a jili44 member, you agree to comply with all of the following obligations throughout the duration of your membership:

• Only play with money you can afford to lose. jili44 strongly encourages all members to set a clear playing budget before starting any session.
• Do not use the jili44 platform as a primary source of income or as a way to resolve financial difficulties. Gambling is entertainment, not a financial solution.
• Do not allow any other individual — particularly those under 18 years of age — to access or use your jili44 account.
• Not depositing funds obtained through illegal means into the jili44 platform. jili44 fully complies with international anti-money laundering (AML) standards.
• Providing accurate and up-to-date information when requested by jili44 for identity verification or regulatory compliance purposes.
• Notify jili44 immediately if you detect any technical errors, suspicious game outcomes, or other issues within the platform. Intentionally exploiting technical errors is a serious breach of these terms.

Jili44 provides a range of self-management tools available to you at any time — including daily or weekly deposit limits, temporary self-breaks ranging from 24 hours to 180 days, and permanent self-exclusion. To activate any of these tools, please contact the jili44 support team via live chat.

Disclaimer of Liability & Limitation of Responsibility

The jili44 platform is provided on an "as-is" and "as-available" basis. While jili44 makes every effort to keep the platform running smoothly, we cannot guarantee that our services will always be free from interruptions, errors, or downtime.

• Jili44 is not liable for any loss or damage arising from technical disruptions, internet connectivity issues on the member's end, third-party system failures, or circumstances beyond our control (force majeure).
• Jili44 does not cover any gambling losses incurred by members. All gambling activity is undertaken at each member's own risk.
• Jili44 is not responsible for any financial, personal, or other decisions made by members based on information available on our platform, including statistics, odds, or game analysis.
• In the event of a dispute regarding a game result or transaction, jili44's decision based on system logs and recordings is final, unless there is clear evidence of an error on jili44's part.

Privacy, Data Protection & Security

Jili44 takes the privacy and data security of all members seriously. Our data protection guidelines are as follows:

• All communications between your device and jili44's servers are protected with 256-bit SSL encryption — the same security standard used by leading banking institutions.
• Your personal information — including your name, phone number, address, and payment details — is collected and processed in accordance with jili44's Privacy Policy, which complies with Malaysia's Personal Data Protection Act 2010.
• Jili44 does not sell, rent, or disclose members' personal data to third parties for marketing purposes without your explicit consent.
• Member funds are held in accounts fully segregated from jili44's operational accounts, providing an additional layer of protection to ensure your money remains safe at all times.

For full details on how jili44 collects, uses, and protects your personal data, please refer to jili44 Privacy Policy which forms part of the overall agreement between you and our platform.

Responsible Gaming & Member Protection

Responsible gaming is at the core of how jili44 operates. We believe entertainment should remain just that — entertainment, not a burden. The following responsible gaming tools and policies are available to all jili44 members:

• Deposit Limits: Set your own daily, weekly, or monthly deposit limits directly through your account settings. Reductions take effect immediately, while increases are subject to a 48-hour waiting period.
• Temporary Self-Break: Choose to take a break from jili44 for 24 hours, 7 days, 30 days, or 180 days. During your break period, you will be unable to log in or carry out any transactions.
• Permanent Self-Exclusion: If you believe gambling has become a serious problem in your life, you may apply for a permanent self-exclusion from the jili44 platform. This request is irrevocable and final.
• Activity Monitoring: jili44 uses an automated monitoring system to identify betting patterns that may indicate a gambling problem. Members flagged by the system may be proactively contacted by our team.

For a complete guide on responsible gaming, self-management tools, and support resources, please visit the jili44 Responsible Gaming.

Terms Amendments, Account Closure & Governing Law

Jili44 reserves the right to amend, add to, or cancel any part of these terms and conditions at any time. Significant changes will be communicated to members via email, in-platform notification, or both. Continued use of the jili44 platform following any amendment constitutes your acceptance of the updated terms.

Regarding account closure:

• You may close your jili44 account at any time by contacting our support team. Any remaining cash balance (excluding bonuses) in your account will be returned to you via your original payment method within 5 business days.
• Jili44 reserves the right to close or suspend any account without prior notice in the event of a terms violation, fraud, illegal activity, or any conduct that compromises the integrity of the platform.
• In cases where an account is closed due to a member's breach of these terms, jili44 shall not be liable to refund any bonuses, bonus winnings, or funds obtained through means that violate these terms.

These terms and conditions are governed by applicable law. Any dispute arising from or in connection with the use of the jili44 platform must first be resolved through jili44's internal dispute resolution process before any legal proceedings are initiated.